24/7 Magical Support

Magical support with certified skills and experience in education, user support and IT operations. We help your company to control your IT environment and be available to help your users around the clock regardless of what happens.

How far are we willing to go for Magical Support? The most important thing for us is that your business operates 24 hours a day, all year, regardless of what happens. Our Magic Support helps you to get help quickly and easily!

Proactivity 24/7/365

Every entrepreneur knows that downtime costs both time and resources. Our Magic Support is powered by being available 24/7 and monitoring your IT environment around the clock, it is important for us to have direct contact with an experienced technical person when problems arise. Either we handle the entire process and report only the actions we have taken, or you can discuss your problem with an IT-knowledgeable and certified expert who is well-trained in the assignment. Our Service Delivery Managers follow your business and are committed to every effort to help you. You can expect our knowledgeable and certified IT team to work until the problem is resolved regardless of the time of day.

HOW MAY WE HELP YOU?

Whether you’re looking to migrate to the cloud, or already are in the cloud looking for operation or cost optimization, we’re here to help. Contact us today and we can help your business succeed.

Market’s Best Support

Our Magic Support investigates the cause of the incident and promptly presents an action plan to restore and prevent similar problems in the future. We are profit-oriented and always set you up as a customer first, with the best possible service and expertise, we are always ready, taking responsibility and a proactive approach for the future.

Opsio offers a full range of IT support. Below are support features that help our customers focus on the core of their business.

User support
Service Delivery Manager
Technical Account Manager
24/7 Certified Expertise
Service Level Agreement (SLA)
User support
AWS Consultant & Support

Our partners

We at Opsio are careful about which suppliers we work with and we place high standards of quality, environment and service. Below you will find a selection of some of the leading partners we have chosen to collaborate with.

May 8, 2020

Failover Conf – A sense of normalcy

In early March when the Coronavirus had started to impact us in many different ways, one of which being that tech conferences all over the world was being cancelled or postponed, our good friends over at Gremlin started planning for a virtual conference with the goal of helping everyone maintain a sense of normalcy. This

April 7, 2020

Migration of Branäs Gruppen AB to AWS

Migration of Branäsgruppen AB to AWS The Challenge Ski resorts are inherently seasonal, since we can only ski when there is snow! During these times, the vast majority of the group’s trade is made. Branäsgruppen’s outgoing IT infrastructure was based on VMWare’s ESXi solution, supported by technicians skilled in managing on-premises solutions, from Opsio.

March 18, 2020

Failure injection for AWS Lambda, Azure Functions and Cloud Functions

Chaos engineering is the practice of performing controlled experiments on our systems in order to learn new things about how it behaves and to build confidence both in the system and in our organization. It helps us build reliable and robust distributed systems. Creating modern applications using serverless technology and managed services means that anyone

SECURE IT OPERATION

”A very affordable solution, which gives us great assurance that everything from a helpdesk to the operation of our IT systems always works”, says Eva-Lena Lindstedt CIO at BranäsGruppen.